Privacy policy
The short version: audio is never stored, transcripts are deleted after 24 hours, and nothing you give us trains a model.
Draft for review. This policy was written to match how AcePilot actually behaves, but it has not been reviewed by counsel. Have a lawyer read it before you rely on it.
What we collect
Audio
We never store it. AcePilot captures audio locally on your machine, streams it for transcription while a session is armed, and discards it. There is no recording, no archive, and no way for us to play back a call — including for ourselves.
Transcripts
Text of what was said is kept for 24 hours so you can read your debrief, then deleted automatically. Deletion is immediate and not queued. You can wipe everything from settings at any time.
Documents you give us
Your resume and the job descriptions you add are stored while your account is active so answers can be grounded in your own experience. Delete them individually or all at once from settings.
Account and billing
Email address, password hash, licence state, and the device fingerprints of the machines you have activated. Payment card details never reach us — they go directly to our payment processor, and we hold only the last four digits and the receipt.
Product analytics
Crash reports and coarse usage events (session started, answer requested, debrief opened). These carry an account id, never transcript content.
What we never do
- We do not train on your data. Not your transcripts, not your resume, not your job descriptions — for our models or anyone else's.
- We do not sell or rent personal data. There is no advertising business here to sell it to.
- We do not join or read your meetings. No bot, no participant, no meeting API, no calendar access.
- We do not read your screen. Coding mode reads the shared editor region you point it at, in the moment, and stores nothing.
Who processes data for us
We use a small number of sub-processors: a speech-to-text provider, a model provider, a payment processor, an email provider, and cloud hosting. All are bound by contract to the limits above, and none may use your content for training. The current list is available on request and we will publish it here before launch.
How long things live
- Audio — never written to disk.
- Transcripts and debriefs — 24 hours.
- Resume and job descriptions — until you delete them or close your account.
- Account and billing records — for as long as the account exists, then as long as tax law requires.
Your rights
Wherever you are, you can ask us for a copy of what we hold, correct it, or have it deleted, and we will act within thirty days. If you are in the UK, EU, or a jurisdiction with comparable law, you also have the right to object to processing, to restrict it, and to complain to your supervisory authority. Email privacy@acepilot.cloud. Closing your account erases everything except records we are legally required to retain.
Security
Everything is encrypted in transit. Transcripts are encrypted at rest for the day they exist. Access to production data is limited to the engineers who need it and is logged. If we ever suffer a breach affecting you, we will tell you what happened and what we are doing about it — directly, not through a press release.
Children
AcePilot is not for anyone under 16, and we do not knowingly hold their data.
Changes
If we change anything material we will email account holders before it takes effect. The date at the top always reflects the current version.
Questions: privacy@acepilot.cloud.